Terms of Service

Last updated: 11/14/2025

1. Acceptance of Terms

By accessing and using the Ketchup AI service ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these terms, please do not use our Ketchup AI AI image editing service powered by advanced one-shot editing and multi-image support technology.

2. Service Description

Ketchup AI is an AI-powered service that allows you to edit and transform images using advanced AI image editing technology. The service includes:

  • AI-powered image editing using Ketchup AI's one-shot editing model
  • Text-to-edit conversion with consistent character editing and scene preservation
  • Multi-image support for batch editing workflows
  • High-quality image output with professional-grade results
  • User account management and subscription services

3. User Accounts and Authentication

To use our Ketchup AI editor, you must create an account using Google OAuth authentication. You are responsible for:

  • Maintaining the security of your Google account
  • All activities that occur under your account
  • Providing accurate and current information
  • Notifying us immediately of any unauthorized account access

4. Acceptable Use Policy

When using our Ketchup AI editor, you agree not to:

  • Generate image content that is illegal, harmful, or violates others' rights
  • Create content that is sexually explicit, violent, or promotes harmful activities
  • Use the service to harass, threaten, or harm others
  • Attempt to reverse engineer or exploit our Ketchup AI technology
  • Violate any applicable laws or regulations
  • Share your account credentials with others
  • Use the service for commercial purposes without proper licensing
  • Generate content that infringes on intellectual property rights

5. Content and Intellectual Property

Your Content: You retain ownership of the text prompts and images you provide to our Ketchup AI editor. However, you grant us a license to process these inputs using our Ketchup AI system to generate your requested edited content.

Generated Content: AI-edited images generated by our service are provided for your personal use. The underlying AI technology (Ketchup AI) and our service platform remain our intellectual property.

Our Service: All rights, title, and interest in our Ketchup AI editor service, including our software, algorithms, and AI integration, are owned by us or our licensors.

6. Subscription and Payments

  • Subscription fees for our Ketchup AI editor are billed in advance through Stripe
  • You may cancel your subscription at any time through your account settings
  • Refunds are provided according to our refund policy
  • We may change subscription prices with 30 days advance notice
  • Credits for Ketchup AI image editing are consumed upon successful image generation
  • Unused credits may expire according to your subscription plan

7. Service Availability and Performance

We strive to maintain high availability of our Ketchup AI editor service, but we do not guarantee uninterrupted access. We may temporarily suspend the service for:

  • Scheduled maintenance and updates
  • Ketchup AI model improvements and optimizations
  • Security patches and system upgrades
  • Compliance with legal requirements

8. AI-Generated Content Disclaimer

The images edited by our Ketchup AI system are created automatically based on your prompts. While we strive for high quality and effectiveness:

  • Generated content is for creative and professional purposes
  • Results may vary based on individual requirements and preferences
  • We do not guarantee specific editing outcomes
  • AI-edited content should be reviewed before professional use
  • We are not responsible for the specific content generated by the AI

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our Ketchup AI editor, you consent to the practices described in our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Your use of our Ketchup AI editor service
  • Any AI-generated content or its effects
  • Service interruptions or technical issues
  • Loss of data or generated content
  • Third-party actions or content

11. Termination

We may terminate or suspend your account immediately for any violation of these Terms, including:

  • Violation of our Acceptable Use Policy
  • Non-payment of subscription fees
  • Fraudulent or illegal activity
  • Abuse of our Ketchup AI editing service

You may terminate your account at any time by contacting us or through your account settings.

12. Third-Party Services

Our Ketchup AI editor integrates with third-party services including Google (for OAuth authentication), and Stripe (for payments). Your use of these services is subject to their respective terms of service and privacy policies.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or website notice. Your continued use of our Ketchup AI editor service constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our company is registered, without regard to conflict of law provisions.

15. Contact Information

If you have any questions about these Terms of Service or our Ketchup AI editor service, please contact us at [email protected]