Privacy Policy

1. Introduction

Welcome to Ketchup AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Ketchup AI AI image editing service powered by advanced one-shot editing and multi-image support technology.

2. Information We Collect

We collect information you provide directly to us when using our Ketchup AI editor:

• Account Information: When you create an account via Google OAuth, we collect your email address, name, and profile picture
• Image Prompts: Text descriptions you provide for AI image editing and transformation
• Generated Content: AI-edited images created using our Ketchup AI technology
• Usage Data: Information about how you interact with our Ketchup AI service, including generation frequency and preferences
• Payment Information: Processed securely through Stripe for subscription management
• Technical Data: IP address, browser type, device information, and cookies for service optimization

3. How We Use Your Information

We use your information to:

• Generate personalized AI-edited images using Ketchup AI technology
• Provide, maintain, and improve our Ketchup AI editor service
• Process payments and manage your subscription
• Send you service-related communications about your Ketchup AI account
• Analyze usage patterns to enhance our one-shot editing and multi-image support capabilities
• Ensure compliance with our terms of service and prevent misuse
• Respond to your customer support requests

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• AI Processing: Your image prompts are processed by our Ketchup AI system to generate edited images
• Service Providers: Trusted third parties who assist in operating our Ketchup AI service (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights and users' safety
• Business Transfers: In connection with any merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing your information

5. Data Storage and Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure cloud storage for your Ketchup AI content
• Regular security audits and monitoring
• Limited access to personal information on a need-to-know basis
• Secure APIs for Ketchup AI processing and Stripe payment handling

6. Data Retention

We retain your information for as long as necessary to provide our Ketchup AI service:

• Account information: Until you delete your account
• Generated AI images: Available for download for 30 days after generation
• Image prompts and usage data: Retained to improve service quality and personalization
• Payment records: Retained as required by law and for tax purposes

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your account and associated Ketchup AI content
• Withdraw consent for data processing (may limit service functionality)
• Export your data in a commonly used format
• Opt out of marketing communications
• Manage cookie preferences through your browser settings

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your Ketchup AI editor experience, remember your preferences, analyze usage patterns, and improve our AI image editing service. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our Ketchup AI service integrates with third-party services:

• Google OAuth: For secure account authentication
• Stripe: For secure payment processing and subscription management
• Ketchup AI AI: For AI-powered image editing with one-shot editing and multi-image support
• Cloud Storage: For hosting and delivering your AI-edited image content

These services have their own privacy policies, which we encourage you to review.

10. Children's Privacy

Our Ketchup AI editor service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Ketchup AI service or legal requirements. We will notify you of any material changes via email or through our service. Your continued use of our Ketchup AI editor constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices related to our Ketchup AI editor service, please contact us at [email protected]